Product League is a full-service, agile digital solution agency

The Challenge

Our challenge was to optimize the recruitment process and to increase the use of their own database and talent profiles while allowing more rehiring of current employees to take place. All this to provide the best matches between talents and vacancies, without losing the human touch.

Our Solution

Create an app that combines low-code, machine learning, and artificial intelligence to quickly and efficiently match candidates from Randstad’s databases with current vacancies. In one click 40 variables are considered to find the perfect match. We were able to achieve an overall optimized recruitment process, higher use of their own database and more rehire of current employees. Key figures show a 30% decrease in matching time with a 60% increase in the use of own talents.

Benefits

Intermediaries are now more efficient and effective thanks to Spotter. The time spent matching talent to vacancies decreased by 30% while finding the most suitable candidates within their own talent pool increased by 60%. It currently is the most highly adopted application used at Randstad.

the Challenge

A visitor registration system already existed within Holland Casino, but it was decided that the system needed overall redesign and modernization: The legacy system provides a lot of functionality build over the years, integrating with other internal systems and hardware, but has become hard to maintain and teach new employees how to use. Recreating all integrations with other systems and hardware is an obvious challenge, as is redesigning a web application by modern UI/UX standards with an intuitive flow that helps the cashier in his or her job.

An important requirement for the new system is to shorten the queues for the guests entering the casino during peak hours, this making for an altogether more pleasant experience.

Solution

For the integration with other systems the OutSystems web application uses RESTful web services, namely to get security warnings when a guest enters the casino. The hardware interfaces were established using custom build javascript and .NET extensions and allow an identification document to be scanned after registration of the guest data, should the visitor like to apply for a loyalty card. Depending on the guest choice, either a regular day-ticket is sent to a ticket printer or, after agreeing and signing the general conditions from the OutSystems mobile application, a card is issued from the card printer.

To shorten the queues, even before implementing the new registration system, the fast-lane app was also released. To identify the guest and check if the guest is allowed entry, the app reads cards by swiping or scanning the QR-code. To facilitate progressive adoption, this OutSystems mobile application was firstly built as a shell around the old visitor registration system for loyalty card holders during the peak hours, but is able to switch to the new application seamlessly.

To facilitate a phased roll-out of the application, the legacy and the new systems still need to run parallel and be in sync at all times. The data entered on either side will synchronize to the other system automatically. This two-way synchronization is managed by the OutSystems platform, that seamless deals with two substantially different data models between the two systems.

Benefits

The new registration system allows the Holland Casino staff to focus more on the things that really matter, like proving a memorable entertainment and human interaction experience to every guest: a smoother onboarding and warm welcome is the first step of that process.

From an internal company perspective, the new application brings other gains related to a more streamlined training of new staff as well as a unrivaled capacity to evolve as new business requirements become apparent.

Nature’s Pride was the first company in Europe to market Ready-to-Eat mangos and avocados. Together with Product League they have improved key processes and with that their quality towards end-users. We continue to work together for the best produce. Ready-to-eat fruit.

Description
One of Nature’s Pride’s key products is Ready-to-Eat fruit. The fruit arrives at the warehouse in an “unripe” status and in special ripening rooms the fruit is ripened in a couple of days to Ready-to-Eat fruit. To avoid wasting products, it is necessary to match this process with sales demand. This data is required for planning ships and trucks, which is the basis for fruit to be scheduled into the ripening process or into stock. One of the requirements was that the demand dealt with the stock in the right way, maximizing the remaining shelf life of the product and thus ensuring excellent quality for the end consumer.

To stay flexible, another challenge was enabling the possibility to intervene in the planning process, by being able to change varieties, pre-producing on certain days of the week and changing sizes to balance supply and demand.

Solution
The project team collected information about the current processes from buyers, planners, ripening experts and sales and created a flow that linked these processes together. The information had to be gathered from various locations. The planning process now starts with the correct incoming forecasts and sales demands. Combined with the actual stock and the parameters for the ripening processes, Nature’s Pride can create a planning on the sales side, as well as the incoming side, daily up to 3 weeks in advance and on a weekly basis up to 13 weeks (about 3 months) ahead.

Benefits
With the newly given insight into the incoming quantities, actual demand and predictive ripening process implemented into our suite of business-critical application, combined with the undisputed quality of the underlying product, Nature’s Pride can ensure that the right product will be sent to customers at the right time, with minimum operational (and product) waste.

Holland Casino has 14 establishments throughout the Netherlands. Every day, they serve everyone with an exceptional goal, an A+ experience.
Frequently, Holland Casino hosts poker tournaments. If you wish to enroll in one, it must meet high standards. and to achieve this goal, their technology must exceed guest expectations.

Description

One of the most popular games to play at Holland Casino is poker. It knows two variants, cash games and tournaments. A Cash game is a continuous game. Players can join, play, and leave when desired. Different tables can have different game settings and buy-ins and the cash games are usually configured to be repetitive each day or week. Games can be opened and closed on the spot and when a game is overbooked the players enter a waiting list. A tournament is a knockout competition that requires a buy-in upfront. The game starts with a limited number of players, who are in the race for the prize money that consists of a part of all the buy-ins.

Solution

The poker reservation system is used by Holland Casino staff at various positions. First the product specialist is at the headquarters and will configure the poker game templates to establish an equal poker experience across all sites.

The poker brush will then plan a game (cash game or tournament) with all its different settings, like the template, number of players, buy-in, level duration etcetera. Based on the configurations, the games will be automatically published on the Holland Casino website for the guests to book it. The payment and availability are fully managed by the reservation system, for which it integrates with a payment provider.

During the game PRS is used to control, manage, and monitor the games. Among others, the system at this point facilitates (automatic) table seating, adding players to the game or waiting list, sending a text message when needed and displaying information on the narrowcasting screen.

Benefits

The new system is tailored for the needs of the distinct functions within Holland Casino. The intuitiveness and ease of use makes life easier by supporting and facilitating the job of the Holland Casino staff. Integrating functionalities that were previously scattered across systems, like prize distribution calculations and a poker clock, will reduce the number of applications that the staff needs to operate and thus the complexity of the work.

Since the administrative work costs less time and the application really support the operations during the game, the Holland Casino staff managing the poker games can pay even more attention to the guests, giving them the experience, that Holland Casino stands for!

With over 60 stores, Intratuin is the largest supplier of gardening products in the Benelux. The purchasing system individual stores were using to refill their stock was nearing the end of its life. Together with Intratuin, we designed and developed a modern, modular purchasing system

All the desired functionalities
In order to get a better understanding of where Intratuin wanted to go, we decided to first analyze what they were leaving behind. The old purchasing system couldn’t be used on mobile devices, and store managers needed to approve each order before it went out. During five two-week sprints, we created a minimum viable product that contained all the desired functionalities.

Ordering on the go
The resulting custom application can be used for ordering on the go, instead of only on that one desktop computer. This saves store teams a lot of time. We made sure to build and thoroughly check connections with all interacting systems, like stock and back-office solutions. And because all this effort would have been for nothing if the system weren’t easily understandable, we took extra care to make it as user-friendly as possible.

When Intratuin, the largest supplier of gardening products in the Benelux, decided it wanted to modernize and scale its application landscape, Identity and Access Management (IAM) was one of its first focus areas. We built Intratuin a new solution that can be used to grant employees access to anything within seconds.

Agile development
This used to take far longer: the more than 5.000 yearly requests came in via various ways and forms, making the process slow and error prone. Much needed to be done by hand, and the many different applications in use led to unnecessary license costs. Working both agile and closely together with Intratuin, we developed an MVP in two weeks; building the first version of the IAM app only took us three months.

Quickly granting access
Using the new application, access can be granted quickly and easily. Applications offering an API can even do this automatically. And while access to older apps needs to be taken care of by hand, it all happens in one place. Both store managers and HQ can use the app to quickly grant access or take it away if necessary. Thanks to modernized access management, they can focus on their day-to-day operations.

For Plus Supermarkets, making sure employees were connected and informed was a challenge. Its 20,000 employees are spread all over the country, working in one of nearly 300 stores, at HQ, or one of its distribution centers. We made sure Plus can align all employees across different departments and locations.

Smooth communication
Plus was looking for a solution that would enable smooth communication and centralize information. Naturally, it needed to be GDPR proof, ensuring safe data exchange. In other words: right up our alley! We started by analyzing the store employees’ needs and built them a smartphone app. Its main functionalities are private and group chatting, a social timeline, shift takeover, and holiday requests. We developed a web solution for store managers, so that they can easily take care of back-office tasks.

Designed to scale
We implemented the solution in selected pilot stores first, gathering their valuable feedback and using it to make sure it fit their needs perfectly. Only after we made sure it did, did we rollout to all other stores, HQ and distribution centers – but it was designed to scale from the beginning.

Like with any supermarket, Coop’s distribution centers are key: they provide over 300 stores with fresh food and groceries. Improving efficiency in such a complex environment can be quite a challenge. So, when Coop asked us for assistance, we naturally jumped at the opportunity.

Transforming paper processes
During our analysis, we encountered a lot of paper processes. Transforming those into digital workflows would definitely be a quick efficiency win. Expedition control - the final freight check before loading it onto the truck - was the most crucial one. We worked with Coop’s domain specialists to shape an improved workflow and create a digital concept. Together with two SAP developers, we turned it into a functional mobile application for specialized hand-held devices.

Saving hours per day
Distribution center employees were heavily involved in testing – after all, they will be the ones using the application. Though still a pilot, the current version is already saving employees multiple hours per day. Once this paper-heavy process is replaced by an intuitive digital-first process, return trips from the truck to the office and back will be a thing of the past.

At Plus Supermarkets, hiring and onboarding new employees was a complex affair. Retail locations, distribution centers, and HQ all used their own applications. We simplified things for Plus by creating a custom system with easy workflows that streamlines the entire process.

Designed to meet specific needs
Different users have different needs. This is why we decided to initially focus on the store managers. Having interviewed many of them, we built a custom vacancy application with workflows based on their specific input. After three months of intensive use, input rounds, and subsequent changes, we made the application available to other departments too. All the while asking for their feedback, incorporating it in continuous updates.

Everything in one place
The resulting custom Vacancy Management System is fully responsive and tailored to every user group’s needs. Publishing new job openings, managing responses, and inviting candidates happens fast and easily. And while we were at it, we built a new career website and redesigned the application process, making it much easier for candidates to apply. Different departments can still take care of their own tasks – but from now on, everything happens in one place.

MultiTankCard (MTC) is one of the leading Dutch providers for an integrated mobility solution for employees. Their integrated card provides users with the service to charge or fuel your car, park your car, pay for the train or order a taxi. With 500.000 clients using the card, a solid but scalable IT Landscape is crucial for MTC.

Electric cars have become increasingly popular over the last years, and the possibility to charge your car wherever you go, had become an important focus point in the service of MTC to their clients. To improve their services for charging electric cars within the network of charging points, MTC asked Product League to help them come up with a solution to make this possible.

Solution
We developed a highly-scalable API-platform that enables MTC to play the role of e-Mobility Service Provider in the EV sector. This API-platform enables their communication with all the Charging Point Operators (CPO's) in the Dutch EV market, through consuming and exposing web services that compose the OCPI protocol.

Storing and updating information in real-time from the other CPO's (with pushing and fall-out pull mechanisms), the system also provides a secure connection to the back-end system of MTC and a dashboard for monitoring all the events received from the CPOs.

The start of this new Mobility Platform is a great step for MTC to prepare them for the future of mobility.

Our advise in this project to design the architecture of the new API-platform, develop and integrate it within their landscape was based on our Expert Services that offer our clients top-notch knowledge from our most senior professionals and OutSystems MVP’s.