Quick facts
Less manual work
Nationwide scale-up
Mission-critical platform
Higher adoption
The challenge
The existing applications were technically unstable and insufficiently aligned with real-world practice. This led to manual work, inefficiency and limited scalability. With the ambition to grow to 15,000 growers, structural professionalisation wasn't optional, it was a requirement.
Our solution
We started with a technical analysis of the entire application landscape and realigned architecture, processes and user flows with day-to-day operations.
The supplier portal was simplified with clear step-by-step flows and a low-threshold registration process. Growers can now create an account faster and immediately start using the service.
We redesigned processes to increase automation. As a result, the platform has become more stable and scalable for the future.
Impact
Higher adoption
Better adoption and growing user numbers thanks to a simplified app for growers.
Less support needed
Optimised step-by-step submissions mean less support is needed.
Less manual work
Less manual processing in the back office.
More process automation
Increased process automation.
Stable, scalable foundation
A stable, scalable digital foundation for nationwide growth.
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View the full case study for all the details about our approach, process and results.
