Innova Energie is an energy supplier that wants to give customers insight into their energy consumption and costs. Product League built a complete customer portal in three months, with a team of three people, now used by 10,000+ users.
- Client: Innova Energie
- Industry: Energy & Utilities
- Technology: OutSystems
What changed for Innova Energie
3 months
Built by a team of three people
10,000+ customers
Active on the customer portal
Total management
Of energy consumption in one portal
Insight
Into energy costs, directly for the customer
The Challenge
Innova Energie's customers had no central place to view and manage their energy consumption and costs. Without a good customer portal, it was difficult to give customers control over their own energy consumption, leading to more customer service queries and less satisfied customers.
Our Approach
Product League built a complete customer portal on OutSystems in three months, with a small team of three people. Customers can view and manage their energy consumption and costs here themselves, without involving customer service.
The Solution & Impact
Innova Energie's customer portal is now used by more than 10,000 users. Customers now have total management of their energy consumption and direct insight into their energy costs, resulting in fewer customer service queries and more satisfied customers.
OutSystems as the foundation for the customer portal
This case shows what OutSystems can do in a short time: a complete customer portal, built by a team of three people in three months and now used by 10,000+ customers. Built on OutSystems, and it works for Innova Energie.