Detailresult is an organisation with stores across the Netherlands, where returns and incidents on the shop floor were still often handled on paper. Product League developed ToDo: an OutSystems app that digitises this paperwork and simplifies the process for employees.
- Client: Detailresult
- Industry: Retail
- Technology: OutSystems
What changed for Detailresult
Fast workflow
Digitised returns processing, without paperwork
Fewer errors
Simple steps to prevent user errors
Accurate validation
Through a companion app
Flexible
Workflow supports both large and small stores
The Challenge
Returns and incidents on the shop floor at Detailresult were often still handled on paper. This led to a slow, error-prone process, with little oversight and no consistent way to validate between large and small stores.
Our Approach
Product League developed ToDo: an OutSystems app that digitises returns processing with a simple, step-by-step workflow. A companion app provides accurate validation, and the workflow is flexible enough to support both large and small stores.
The Solution & Impact
With ToDo, returns processing at Detailresult runs faster and with fewer errors. Employees follow simple steps that prevent user errors, and the flexible workflow supports both large and small stores across the organisation.
OutSystems as the foundation for ToDo
This case shows what OutSystems can do on the shop floor: a digitised workflow that replaces paperwork, prevents errors and grows with both large and small stores. Built on OutSystems, and it works for Detailresult.