ISS World - Seamless Integration Migration with Alumio

ISS World is one of the world's leading facility services providers, active in cleaning, catering, security and property services. With operations in dozens of countries and complex back-end systems supporting these services, reliable and secure data exchange between systems is business-critical.

Client: ISS World
Industry: Facility services
Product used: Alumio

The challenge

ISS World relied on IBM WebMethods Integration as the backbone of its system integrations. When IBM announced the discontinuation of this technology, ISS World faced a hard deadline: migrate all integrations or risk losing the data connections keeping their operations running smoothly.

The stakes were high. With more than six active integrations in scope, covering core back-end systems and data flows, any delay or disruption would have direct consequences for operations. There was an urgent need for a solid migration plan, a reliable technology partner and a future-proof platform.

The result

All 6+ integrations were successfully migrated before the IBM webMethods Integration discontinuation date. ISS World experienced zero downtime during the transition, and the new integration layer delivered immediate improvements over the existing setup:

• Faster data exchange between systems
• Centralised monitoring and error overview
• Easier onboarding of future integrations
• Full auditability of data flows within the platform

What started as a forced migration became an opportunity to modernise. ISS World now operates on a scalable, manageable integration foundation, ready to grow as their systems evolve.

Solution

Product League guided ISS World through the entire migration journey, from planning to delivery. We introduced Alumio as the integration platform of choice: a cloud-native, low-code iPaaS (Integration Platform as a Service) that lets organisations connect applications, systems and data sources without heavy custom development.

Together we:

• Mapped and prioritised all existing IBM webMethods Integration flows so nothing was overlooked
• Set a realistic migration timeline aligned with the IBM discontinuation deadline
• Built all integration flows within Alumio, preserving existing functionality
• Ensured secure data transfer between all connected back-end systems, in line with enterprise security standards
• Supported governance and monitoring via Alumio's built-in logging, error handling and alerting capabilities

Thanks to Alumio's low-code interface, integrations could be built, tested and adjusted quickly, a crucial factor given the time pressure. The visual route builder and reusable configuration components reduced development effort while keeping the architecture clear and manageable.

Why Alumio, and why it was the right choice here

Alumio is a cloud-native, low-code iPaaS built for enterprise environments. But the platform choice matters less than the reasoning behind it. For ISS World, three factors made Alumio the right choice:

Deadline-driven delivery: The visual route builder and reusable configuration components let the team build and test integrations significantly faster than a code-first approach would have allowed under the same timeline.

Enterprise governance without enterprise overhead: Built-in logging, alerting, error handling and GDPR-compliant data processing gave ISS World the compliance and observability requirements it needed, without custom instrumentation work.

Sustainable maintainability: Unlike custom-built middleware, Alumio routes are readable and adjustable by any engineer familiar with the platform, reducing long-term dependency on the original delivery team.

For organisations facing integration complexity, whether migrating from legacy systems or scaling a growing digital landscape, the right iPaaS decision depends on timeline, governance requirements and total cost of ownership over three years or more. Alumio consistently performs strongly on all three for medium to large enterprise environments.