Control, manage and monitor games
High paced MVP
Integrated functionalities
Reduced administrative tasks
Holland Casino has 14 establishments throughout the Netherlands. Every day, they serve everyone with an exceptional goal, an A+ experience.
Frequently, Holland Casino hosts poker tournaments. If you wish to enroll in one, it must meet high standards. and to achieve this goal, their technology must exceed guest expectations.
Description
One of the most popular games to play at Holland Casino is poker. It knows two variants, cash games and tournaments. A Cash game is a continuous game. Players can join, play, and leave when desired. Different tables can have different game settings and buy-ins and the cash games are usually configured to be repetitive each day or week. Games can be opened and closed on the spot and when a game is overbooked the players enter a waiting list. A tournament is a knockout competition that requires a buy-in upfront. The game starts with a limited number of players, who are in the race for the prize money that consists of a part of all the buy-ins.
Solution
The poker reservation system is used by Holland Casino staff at various positions. First the product specialist is at the headquarters and will configure the poker game templates to establish an equal poker experience across all sites.
The poker brush will then plan a game (cash game or tournament) with all its different settings, like the template, number of players, buy-in, level duration etcetera. Based on the configurations, the games will be automatically published on the Holland Casino website for the guests to book it. The payment and availability are fully managed by the reservation system, for which it integrates with a payment provider.
During the game PRS is used to control, manage, and monitor the games. Among others, the system at this point facilitates (automatic) table seating, adding players to the game or waiting list, sending a text message when needed and displaying information on the narrowcasting screen.
Benefits
The new system is tailored for the needs of the distinct functions within Holland Casino. The intuitiveness and ease of use makes life easier by supporting and facilitating the job of the Holland Casino staff. Integrating functionalities that were previously scattered across systems, like prize distribution calculations and a poker clock, will reduce the number of applications that the staff needs to operate and thus the complexity of the work.
Since the administrative work costs less time and the application really support the operations during the game, the Holland Casino staff managing the poker games can pay even more attention to the guests, giving them the experience, that Holland Casino stands for!