For Plus Supermarkets, making sure employees were connected and informed was a challenge. Its 20,000 employees are spread all over the country, working in one of nearly 300 stores, at HQ, or one of its distribution centers. We made sure Plus can align all employees across different departments and locations.
Smooth communication
Plus was looking for a solution that would enable smooth communication and centralize information. Naturally, it needed to be GDPR proof, ensuring safe data exchange. In other words: right up our alley! We started by analyzing the store employees’ needs and built them a smartphone app. Its main functionalities are private and group chatting, a social timeline, shift takeover, and holiday requests. We developed a web solution for store managers, so that they can easily take care of back-office tasks.
Designed to scale
We implemented the solution in selected pilot stores first, gathering their valuable feedback and using it to make sure it fit their needs perfectly. Only after we made sure it did, did we rollout to all other stores, HQ and distribution centers – but it was designed to scale from the beginning.
